Train Your Teams

Carry valuable expertise forward.

Your most experienced people know what matters, what changes a decision, and what to do when the work isn't routine. I work with organizations to preserve that expertise, make it useful to others, and, when developing people is the goal, build the judgment to apply it.

Your experienced people know what matters and when the usual approach won't work. I work with organizations to preserve that expertise, share it, and help others apply it.

Explore my perspective
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My perspective

Preserve expertise. Develop capability.

Making expertise available helps people find answers and understand how work is done. Developing capability goes further. It gives people opportunities to understand the reasoning behind the work, recognize when circumstances change, apply judgment, and make sound decisions.

Current focus

  1. 01

    The judgment behind the work.

    Expertise is more than knowing the steps. It includes noticing what matters, understanding why a choice makes sense, and recognizing when the usual approach may not fit.

  2. 02

    Preserve what makes expertise useful.

    The goal is not just to save an answer or procedure. It is to preserve enough context, reasoning, and limits for someone else to understand when and how to use it.

  3. 03

    Build capability through practice.

    When developing people is the goal, they need opportunities to apply what they have learned, exercise judgment in realistic situations, and show what they can do.

What I do

The same expertise can be made easy to find or turned into skills people build. I help with both.

  1. Make expertise available

    Guides and job aids

    I capture the steps, context, and reasoning behind the work in resources people can use on the job.

  2. Develop capability

    Courses and scenarios

    I build custom learning around real workplace decisions, with practice and feedback that explains why a response makes sense.

  3. Deliver and track it

    Learning systems

    I build systems that deliver courses, manage assignments, and keep training records.

Who this is for

For organizations with expertise worth carrying forward.

You may already know where experience and judgment make the difference, even if it's hard to explain why. Maybe there's a person or team you trust, or a kind of work where good judgment matters most. I help uncover the reasoning, context, and judgment behind that expertise so it can be preserved, shared, or used to build capability in others. This often matters during onboarding, cross-training, succession, and role transitions.

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From a recent project

Making annual training work for employees and HR

A healthcare organization needed to deliver annual training while preparing for a new HR system. Here's how I built custom courses and an interim learning system around what employees and HR needed.

Read the project story

For the decisions, revisions, and testing behind the work:

Building courses and an LMS for annual training

Contact

Start a conversation.

If an experienced colleague is retiring, a role is changing, or you have expertise that's hard to put into words, I'd be glad to talk it through. Or if you'd just like to share a perspective, that's welcome too.

Connect with Train Your Teams on LinkedIn